My Personal Driver
Home About Us Services Booking Mission Values Guest Book Contact Us

Services

My Personal Driver provides our customers with exceptional Services in the following areas:

HOURS OF OPERATION:

My Personal Driver is a home-based business. Our Office Hours are Monday to Friday, 7:30 am to 5:30 pm. However, we will make every effort to respond whenever you call.

Our Service Hours are based on availability. At this time, we operate with one vehicle and one driver. We will gladly drive you any day (or night), any time you need us! (Subject to prior bookings, and with at least eight (8) hours notice).

PARCELS:

Your Driver will assist you with packages you have or acquire during your service time.

My Personal Driver Inc. Is NOT a delivery or courier service, and therefore, your Driver has the right to decline your packages if he/she determines that said packages are too numerous, large, and/or heavy to be safely carried to or from the vehicle, and/or safely stowed in the vehicle.

WHEELCHAIRS:

My Personal Driver Inc. does not operate any specially equipped vehicles to accommodate passengers with wheelchairs.

For wheelchair accessible vehicles, we suggest you contact the following:

  • Saskatoon Radio Cabs Accessible Service: 306.220.5444
  • Access Transit: 306.975.3555
  • United Blue Line Accessible Taxi Service: 306.652.7505

AIRPORT:

At this time, My Personal Driver Is NOT licensed to operate at the John G. Diefenbaker International Airport. We ARE permitted, along with the general public, to pick-up or drop-off our pre-booked passengers at the curbside terminal entry doors, or accompany you to or from the terminal while parked at a metered spot or in the parking lot. Applicable parking fees will be added to your Service Fee.

We highly recommend Canada Airport Shuttle Service for all of your airport pick-up and drop-off needs. (Phone: 306.260.6800).

SMOKING:

Smoking is not permitted in any of our vehicles.

PUNCTUALITY:

Your Driver will make every reasonable effort to be on time, but occasionally, circumstances beyond our control may delay your Driver. Your Driver will call you shortly before arriving, to confirm his arrival time, and inform you if there will be any brief delay. Generally, your Driver will arrive at your location, within ten minutes of your reserved start time, and will come to your door to escort you to the vehicle.

LOST ARTICLES:

My Personal Driver Inc. is not responsible for personal items left in our vehicles. In the event that you leave something behind, we will make every reasonable effort to get it back to you.

EMAIL CONFIRMATIONS:

Online Bookings - When you request a booking through our website, we will send you an email receipt of your request soon after receiving your request. We will contact you shortly to confirm whether your requested date and time is available, and to obtain your credit card information. When we confirm your booking, you will be given a confirmation number. In the event that your plans change and you must reschedule or cancel your reservation, please contact us at your earliest convenience.

Telephone Bookings – When you book by phone, you may be asked to leave a voice message. During office hours we will contact you within two (2) hours to confirm whether your requested date and time is available, and to obtain your payment information. After office hours, we will contact you within 24 hours. If you prefer an email confirmation, please mention that when you call.

EQUIPMENT:

My Personal Driver Inc. chose the 2005 Kia Sedona minivan, one of the safest minivans on the road today *. Our Sedona is capable of comfortably seating seats up to 5 passengers. As additional vehicles are added to the fleet, this section will be updated.

One of the safest Minivans ever tested by the NHTSA, Received a 5-Star All-Around Impact Resistance Rating:

  • 5-Star Safety Rating for Front Impact - Driver Side *
  • 5-Star Safety Rating for Front Impact - Passenger Side *
  • 5-Star Safety Rating for Side Impact - Front Seat *
  • 5-Star Safety Rating for Side Impact - Rear Seat *

*Based on NHTSA (National Highway Traffic Safety Administration) test results. Visit:www.nhtsa.dot.gov/ncap for full details.

CONFIRMATIONS:

If you reserve online, you will receive "email" confirmation that your booking request has been received. We will contact you within two (2) hours (during business hours) to confirm whether your requested date and time is available. If you reserve by telephone, we will contact you within two (2) hours (during business hours) to confirm whether your requested date and time is available. You may also reconfirm your reservation by phone anytime during business hours.

CHILDREN:

My Personal Driver Inc. services are intended for independent older adults (55 years of age or older), who require little or no assistance entering or exiting a vehicle, and/or passengers that require special transportation services. Children traveling with you are always welcome. Child Car Seats are mandatory in Saskatchewan. Children who are under the age of 6 years or weighing up to 40 pounds must travel in safety-approved car seats.

My Personal Driver Inc. does not provide child car seats. If a child traveling with you requires a child car seat, you must provide an age & size-appropriate approved seat and be prepared to assist or instruct Your Driver in it’s correct installation.

CANCELLATION POLICY:

My Personal Driver Inc. realizes that there will be times when something unexpected occurs, and your plans may change. We ask for your co-operation by contacting us as soon as reasonably possible whenever you must reschedule or cancel your reservation. We reserve the right to impose a cancellation charge equivalent to our Minimum Service Rate should we not receive your cancellation at least three (3) hours prior to your confirmed scheduled pick up time.

PETS:

Guide/Seeing-eye dogs are carried free of charge on the floor next to the client. Any other pets are welcome provided they are in an appropriate carrier, for their own safety, as well as for the safety of all passengers and Your Driver. The cost of any cleanup of the vehicle resulting from your pet will be YOUR responsibility.

WEBSITE PRIVACY POLICY:

My Personal Driver Inc. respects your privacy. We have established information handling practices for our website that we believe are consistent with the highest standards and best practices of organizations doing business on the internet, as well as complying with Canadian legislation. Our policies are as follows:

My Personal Driver Inc. will not collect personally identifiable information such as your name, e-mail, residential and mailing address and telephone number without your knowledge and permission. We gather this information so we can deliver and receive payment for the services you have requested us to provide on your behalf.

My Personal Driver Inc. will not disclose your personal information to third parties unless required to do so by an order of a Court of Law. We do not rent or sell any customer information under any circumstances.

My Personal Driver Inc. does not give out customer information unless it is necessary to provide you with the services that you have requested or when it is required by an order of a Court of Law.

My Personal Driver Inc. will allow you to view, correct or remove your personal information and other information associated with your registration as a user of our site. You may withdraw your consent to the collection or retention of your personal information by sending written notice by mail to the following: Director of Operations, My Personal Driver Inc., 1027 Kingsmere Blvd., Saskatoon, Saskatchewan, Canada S7J 5A7.

This website contains links to other sites. My Personal Driver Inc. is not responsible for the content and the privacy practices of other websites and we encourage you to examine each site's privacy policy and make your own decisions regarding the accuracy, reliability and the correctness of material and information found therein.

© 2009 MY PERSONAL DRIVER - All Rights Reserved